A 99.9% Server Uptime

Our shared website hosting system is based on a secure, first–class hardware configuration and a significantly tweaked Linux distribution. That’s why, no matter what your site is, or how many website visitors you have, or even in case there is a DDoS attack, our servers will remain up and your web sites will remain visible online.

All shared website hosting packages offer a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our guarantee remains unchanged.

A 99.9% Server Uptime

A 99.9% Network Uptime

Apart from our cloud hosting system, we’ve also built our very own internal network in each one of our datacenters. Everything is based on enterprise–class hardware elements manufactured by Juniper. On top of that, on every single router, we have configured a firewall with an advanced set of rules in an effort to sieve all questionable requests.

This way, in each of our datacenter facilities – in our US datacenter, in our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter and in our AU datacenter, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee applies to all hosting plans in each datacenter.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you are not happy with our web hosting services, or if you consider them inadequate, or if you decide that you should have a VPS servers instead of a cloud hosting plan – we will give you your money back, no questions asked.

All domain name registrations are non–refundable, but you will continue to maintain full control over your domain names even when you cancel your account with us.

A 30–Day Money–Back Guarantee

24/7 Technical Support

If you manage a web hosting company, your tech support engineers are of key importance. This is why we’ve attentively selected a very knowledgeable team of customer service technicians, each with many years of expertise behind his back. With their help, we offer 24x7 support with each of our hosting plans.

And not just that, we offer a 1–hour response time guarantee. All customer service questions are responded to in under one hour and our average ticket response time is under twenty minutes!

24/7 Technical Support