Q: Why should I move my web site? What does website migration consist of?

A: If your current hosting provider can no longer match the requirements of your web site, or when you go through frequent downtime, or if you are made to wait for hours for the support team to reply to you, it might be smart to switch your web hosting provider, i.e. to migrate all the files for your sites together with your databases from your current provider to your future provider. At StarBright Web Host, we understand that this can be hard and time–consuming. For this reason, we’ll accomplish all that for you for free!Our seasoned technical team will transfer your site content from your current hosting provider to us. Our techs have a lot of experience migrating web sites and can take care of everything – from a normal WordPress weblog or Joomla–powered web site, to a highly complex, custom–built web application.

Q: Why should I move my web site? What does website migration consist of?
Q: Web site migration seems like lots of work. How long can it take?

A: There are plenty of factors to think about – the total amount of web files, the size of the database, the complexity of the web site itself and the current workload of our web site migration professionals, etc. Having said that, we do try to implement all website migrations within a 48–hour time frame. Smaller web sites are migrated faster – typically in less than 24 hours.

Q: Web site migration seems like lots of work. How long can it take?
Q: Do you need anything from me before you begin transferring my website?

A: Yeah. We’ll need the name of the site that you want us to migrate. We’ll also require a way to log in to your present web hosting account so that we can get the content associated with your web site.

Q: Do you need anything from me before you begin transferring my website?
Q: The login details for my hosting account are delicate. How can I trust you?

A: Our Privacy Policy is an indivisible part of the contract that we’ll have with you as a client. We’re committed to protecting the security of the personal info collected from the clients. For this purpose, we employ technical safety measures to avoid the loss, the misuse, the alteration or the unlawful leakage of the personal data under our control. The safety measures include, but are not limited to: physical, digital and managerial operations to protect and secure the data that we acquire on the Internet. When we ask users to submit financial information (for example, a debit card number), this info is masked using the SSL (Secure Sockets Layer) encryption method.

Q: The login details for my hosting account are delicate. How can I trust you?
Q: Will there be any downtime for my web site?

A: While we transfer your site, it will be available both in your web hosting account with us and in your account with your previous hosting provider. After the transfer is done, we will make sure that everything is working properly and that the integrity of your data is not affected before informing you that the migration is completed. After that, we’ll tell you how to move the domain name over to your web hosting account with us and how to update your DNS records.

Q: Will there be any downtime for my web site?
Q: Will my present hosting provider need to provide any info/assistance?

A: While we move your website content, your hosting provider won’t be aware of the migration at all. We will not get in touch with them in any way.

Q: Will my present hosting provider need to provide any info/assistance?
Q: Does it matter what platform my current provider is using?

A: We support all Linux–based hosting platforms. Fundamentally, if we can acquire access to your Control Panel, we’ll be able to migrate your web site.The only platforms that we do not support are closed–source site creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.

Q: Does it matter what platform my current provider is using?